We’re Austin Roofing Company & Water Damage, known as WDR. Serving the Austin metro since 2012, drawing on 25+ years of combined roofing experience across our team. GAF Master Elite® certified (top 2% of GAF contractors nationwide), BBB A+ accredited, 1,510+ five-star Google reviews, the largest count of any Austin roofing contractor. W-2 employee crews, fully insured with general liability plus workers’ comp, operating from 9711 Beck Cir in North Austin. For our broader Austin city coverage, see our Austin roofers overview page.
This page covers: all Austin metro neighborhoods and cities we serve, our full service range with links to each service page, what sets our approach apart, common Austin roofing challenges, insurance claim handling, residential vs commercial scope, our service process from first call to completion, credentials and standards, and scheduling details.
What Austin Neighborhoods Do We Serve?
Our Austin metro service area breaks into three groupings: Austin interior neighborhoods, Austin micro-neighborhoods with distinct historic or planned character, and outer metro cities across Williamson, Travis, and Hays counties. Each neighborhood has its own dedicated page covering local housing stock, common roofing issues, and scheduling specifics.
Austin interior neighborhoods
Six main Austin interior service areas, each with its own page covering housing stock and roofing specifics: North Austin (Allandale, Brentwood, Crestview, Highland, Hyde Park), East Austin (Cherrywood, Chestnut, Govalle, Holly), Central Austin (Clarksville, Rosedale, historic districts), Downtown Austin (mixed-use, residential conversions), South Austin (SoCo, Bouldin Creek, 78745, 78748, St. Elmo), and West Austin (Rollingwood, Davenport Ranch, Barton Creek corridor, Lost Creek).
Austin micro-neighborhoods
Three Austin micro-neighborhood pages for areas with distinct historic or planned-community character: Tarrytown (1920s-30s craftsman and Tudor homes, Pemberton Heights, Old Enfield), Zilker (historic bungalows near Zilker Park, Barton Hills, Barton Creek Greenbelt-adjacent), and Mueller (711-acre planned community with specific HOA material standards).
Outer metro cities
Seven outer metro city pages covering communities surrounding Austin: Round Rock (central Williamson County hail belt, Teravista, Forest Creek, Chandler Creek), Cedar Park (southern Williamson County, Avery Ranch, Crystal Falls, Buttercup Creek), Leander (fast-growth northwest Williamson County, Caballo Ranch, Travisso), Pflugerville (eastern Travis County, Blackhawk, Falcon Pointe, Avalon), Georgetown (northern Williamson County, Sun City, Wolf Ranch, Berry Creek), Lago Vista (Hill Country lake community, Lake Travis), and Bee Cave (Hill Country higher-end residential, Falconhead, Spanish Oaks, Ladera).
Additional metro cities
We also serve Lakeway, Buda, and Cedar Valley as part of our broader Austin metro coverage. For cities not listed here, call us. We regularly work in surrounding Central Texas communities on larger commercial or specialty projects.
What Roofing Services Do We Offer?
Our full service range covers residential and small commercial work across the Austin metro. For broader inspection context, our neighborhood roof inspection page covers the inspection process we use before scheduling any work.
Roof repair
Standard repair work for Austin’s mixed housing stock. Shingle replacement, flashing repair, pipe boot replacement, leak diagnosis. Our fix your roof page covers the full repair process, including same-day emergency response for active leaks via our urgent roofing help line.
Roof replacement
Full replacement is standard for aged roofs, hail-damaged roofs beyond repair, or homes with accumulated damage. Our new roof installation page covers material selection, timeline, permit coordination, and decking repair when needed.
Hail damage response and insurance coordination
The Austin metro will see hail events regularly, especially in central Williamson County hail belt communities. Free inspection within 48 hours of confirmed storms, insurance-formatted documentation, on-site adjuster advocacy. Our insurance roof repair process page covers the full workflow we use, and the severe storm roof repair page covers broader storm context.
Emergency response
Active leaks, severe storm damage, structural failures. Response windows are 15 minutes to 45 minutes, depending on your location in the metro. Our roof leak specialists line handles immediate dispatch for active damage.
Specialty work
Metal roofing is common in Hill Country-adjacent areas like West Austin, Bee Cave, and Crystal Falls; tile roofing (luxury residential in Spanish Oaks and higher-end communities), historic home work (Tarrytown, Zilker, central Austin), and small commercial. HOA compliance work for Mueller, Sun City Georgetown, and other master-planned communities.
What Sets WDR Apart in Austin?
Review count unmatched in Austin
1,510+ five-star Google reviews is the largest count of any Austin roofing contractor by a significant margin. Approximately 20x the next-largest competitor. Review base reflects consistent service across historic Tarrytown bungalows, suburban Round Rock hail response, Mueller row home work, and everything in between since 2012.
Credentials that matter
GAF Master Elite® certification will place us in the top 2% of GAF contractors nationwide, not merely ‘certified’ at a baseline level. This qualifies our installations for enhanced warranty coverage, especially important for specialty work and higher-value properties. BBB A+ accredited, maintained continuously since our founding. Fully insured with general liability plus workers’ comp; certificate of insurance available before contract signing.
W-2 crews, not day-labor subcontractors
Our crews are W-2 employees who’ve been with us for years, not rotating subcontractor labor. This matters for consistent installation quality, warranty support, and insurance coverage. Subcontractor-based roofers rotate crews weekly, so accumulated pattern recognition about Austin neighborhoods and roof types doesn’t carry forward.
14 years in the Austin metro
Operating from the same 9711 Beck Cir North Austin location since 2012. Our team has worked across every Austin neighborhood multiple times, giving us pattern recognition on which neighborhoods have specific HOA restrictions, common building code requirements, and how different Austin weather patterns affect long-term roof performance.
What Are Common Austin Roofing Challenges?
Hail damage from spring and fall storms
The Austin metro area typically sees hail events 2-4 times per year. Williamson County communities (Round Rock, Cedar Park, Georgetown, Leander)’re in the central Texas hail belt and see more frequent events. Insurance claim coordination is a regular part of roofing work in Austin.
Heat and UV degradation
Austin summers will routinely exceed 100°F for extended periods, with attic temperatures reaching 150°F+. This accelerates asphalt shingle aging and demands proper ventilation. Impact-resistant shingles and metal roofing both handle Austin heat better than standard asphalt.
Wind events
Severe thunderstorms will bring damaging winds that lift shingles and tear flashing. Austin will see 60+ mph gusts during storm events. Properly installed shingles rated for 130 mph will handle these without lifting.
Hill Country wildfire exposure
West Austin, Bee Cave, Lago Vista, and other Hill Country-adjacent communities will face wildfire exposure. Material choice will reflect this: Class A fire-rated materials, metal roofing adoption, and specific tile products are increasingly common for owners proactively addressing fire risk.
Historic home accumulated damage
Tarrytown, Zilker, central Austin, and SoCo have historic housing stock with original or near-original roof systems that are at or past end-of-life. Decking degradation under aged roofs will often reveal itself only during replacement work.
How Do We Handle Insurance Claims?
Post-storm response window
Free inspection within 48 hours of confirmed storm events is standard. Documentation’s formatted for insurance submission, including photos, specific damage findings, and scope recommendations. Most policies will require damage reporting within a specific window (often 12 months, sometimes shorter), so timing matters.
Adjuster coordination
We’ll attend adjuster inspections on-site when possible, especially important on older housing stock where scope disputes between pre-existing wear and storm damage are common. Having a roofer on the roof with the adjuster ensures nothing gets missed and documentation is handled consistently.
Scope negotiation
Adjusters and roofers will occasionally disagree on repair scope. Common disagreements include whether damage is from the reported storm or pre-existing wear, whether repair is sufficient or full replacement is warranted, and whether like-kind replacement means an exact shingle match or acceptance of a similar product. We’ll handle these negotiations when we’re the retained contractor.
Typical claim timeline
Week 1: inspection and claim filing. Week 2 to 4: adjuster visit, scope agreement. Week 4 to 8: repair or replacement completion. Timeline can extend during post-storm demand spikes when adjuster scheduling tightens.
Residential vs Commercial Scope
Residential work
The majority of our Austin metro work is residential, spanning historic bungalows, 1950s-70s ranch homes, 1980s-2000s suburban stock, and newer master-planned community construction. All housing types are within scope: standard asphalt, premium architectural asphalt, metal roofing, tile, and specialty materials for historic or Hill Country-adjacent properties.
Small commercial work
Flat roof systems, metal roofing, and specialty commercial materials for small-to-mid-size commercial buildings are all within scope. TPO membrane, EPDM, and modified bitumen are all within scope. We’ll handle commercial work, including St. Elmo Arts District buildings, the South Lamar corridor, and small commercial properties across the metro.
Multi-family and portfolio work
Property managers with multi-building portfolios across Austin neighborhoods will coordinate through our office. We’ll handle scheduling, consistent material selection across properties, and warranty coordination for portfolio clients.
What’s Our Service Process?
Initial contact
You’ll call (512) 820-6505 or submit through our form. We’ll ask a few triage questions to understand urgency and scope, then schedule the on-site assessment. Most inspections will happen within 24 to 72 hours of initial contact. Same-day for active damage emergencies.
On-site inspection
Our estimator arrives at the scheduled time, does a full exterior and rooftop inspection, and documents findings with photos. Straightforward work can be quoted on the spot. Complex scopes will get written estimates within 48 hours.
Written estimate
Specific work required, materials to be used (brand and product line), labor scope, timeline, and warranty terms are all documented. Nothing verbal, no handshake deals. Everything’s documented so both sides are clear on scope and expectations.
Scheduling and completion
Once you approve the estimate, we’ll schedule the work. Most targeted repairs will be completed in a single day. Standard replacements will take 2 to 5 days. Specialty materials and larger scope work can run longer. We reschedule for weather delays rather than compromise workmanship.
Credentials and Service Standards
Serving the Austin metro since 2012 from our 9711 Beck Cir North Austin location. Our team brings 25+ years of combined roofing experience. GAF Master Elite® certification will place us in the top 2% of GAF contractors nationwide, qualifying installations for enhanced warranty coverage. BBB A+ accredited continuously since founding, fully insured with general liability plus workers’ comp.
1,510+ five-star Google reviews, the largest count of any Austin roofing contractor by a significant margin, approximately 20x the next-largest competitor. Review base reflects consistent service across Austin neighborhoods and specialty work including historic bungalows, HOA-compliant Mueller work, Williamson County hail response, and Hill Country metal roofing. W-2 employee crews, not day-labor subcontractors, have accumulated pattern recognition from thousands of Austin roofs.
Scheduling, Response Times, and Service Guarantee
You’ll call (512) 820-6505 or submit through our form. Standard scheduling is 24 to 72 hours from call to on-site assessment. Emergency response times vary by location in the metro: 15 to 20 minutes for central Austin and Mueller; 20 to 30 minutes for North and East Austin; 25 to 35 minutes for South Austin and most of Williamson County; and 30 to 45 minutes for Hill Country-adjacent areas and Georgetown.
Free inspections, no-obligation written reports within 48 hours. 24/7 emergency dispatch available for active damage. During post-storm demand spikes, inspection scheduling will extend beyond standard windows.
If you decide not to proceed with us after the inspection, the written report’s yours. No pressure, no obligation, no contract required for the inspection itself.
Frequently Asked Questions
What Austin metro area do you serve?
The full Austin metropolitan area, from historic central Austin to outer Williamson, Travis, and Hays county communities. Austin neighborhoods: North, East, Central, Downtown, South, West Austin plus Tarrytown, Zilker, Mueller. Outer metro: Round Rock, Cedar Park, Leander, Pflugerville, Georgetown, Lago Vista, Bee Cave, Lakeway, Buda, Cedar Valley. For cities not listed, call us.
How quickly can you respond to a roof emergency?
Response times vary by location: 15 to 20 minutes for central Austin, 20 to 30 minutes for North/East Austin, 25 to 35 minutes for South Austin and most Williamson County, 30 to 45 minutes for Hill Country-adjacent and Georgetown. 24/7 emergency dispatch for active damage.
Do you handle insurance claims?
Yes. We’ve handled thousands of Austin-area insurance claims since 2012. Free inspection within 48 hours of confirmed storms, insurance-formatted documentation, on-site adjuster advocacy, scope negotiation when needed.
What's the typical cost range for an Austin roof replacement?
Varies significantly by housing type, materials, and location. Standard suburban asphalt replacements run toward the lower end of the Austin market. Historic Tarrytown or Hill Country specialty work with metal or tile runs higher. We’ll provide specific written estimates after on-site inspection , no verbal quotes.
Do you work with specialty materials like metal and tile?
Yes. Metal roofing (standing seam, exposed fastener, stone-coated steel) is common in Hill Country-adjacent West Austin, Bee Cave, and parts of Cedar Park. Tile (clay and concrete) in luxury Hill Country residential like Spanish Oaks. Both within our standard scope.
Can you handle HOA compliance work?
Yes. Mueller has specific HOA material and color standards. Sun City Georgetown has 55+ community requirements. Various other master-planned communities (Avery Ranch, Teravista, Falconhead) have HOA submission processes. We’ll handle submission and approval coordination as part of standard scoping.
Do you work on historic homes?
Yes. Tarrytown has 1920s-30s craftsman and tudor homes, Zilker has 1930s-50s bungalows, central Austin has historic districts, SoCo has historic South Congress bungalows. Material-sensitive work, preservation review coordination where required, and specialty techniques for aged structures all within scope.
What makes WDR different from other Austin roofing contractors?
Three main differences: review count (1,510+ five-star reviews, approximately 20x the next-largest competitor), credentials (GAF Master Elite® top 2% nationwide, BBB A+, fully insured), and experience depth (14 years in Austin from the same 9711 Beck Cir location, 25+ years combined across our team).
Do you offer financing?
Yes. Financing options through established lenders. Approved buyers see competitive terms. Many Austin projects go through insurance for storm damage work, limiting out-of-pocket to the deductible, so financing may not be needed in all cases.
How do I schedule a free inspection?
You’ll call (512) 820-6505 or submit through the form on this page. Inspections typically scheduled within 24 to 72 hours. Same-day for active damage emergencies. Written reports within 48 hours of inspection.